Full transactional feedback

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This service provides detailed feedback on your transactions. You can view failed transactions, print consolidated reports and update the status of a transaction according to a list of failed reasons.

The full transaction status feedback service provides detailed feedback – at batch, instruction and transaction level – on the status of a payment or direct debit instruction while it is being processed.

This allows you to monitor failed transactions that require further action.

Some of the benefits

Update status

Update the status of a transaction according to a list of failed reasons


View the transactions that have failed

Record purposes

Failed transactions will be updated on the transaction and audit reports for record purposes

Print report

Print a consolidated report of the failed transactions for audit and tracking purposes
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