FAQ's on Self Service

How to manage personal information and more

  • Self Service questions
If my profile is suspended, how do I reset my credentials?
You will need to contact Business Online on 0860 123 007 to assist.
How do I update my personal information?
You can change your personal details within Business Online. Select the ‘Administration’ menu option and then select change personal details’. (NOTE: You cannot change your details if you are using a back-up token).