Email spoofing (identity theft)

Spoofing is when hackers send out forged emails, making it seem like the email is from someone or a company it’s not.

Hackers spoof mail headers in email messages to fool spam filters into letting certain emails through. Hackers then pretend to be someone else, and because you’re more likely to open an email from someone or a company you know than an email from a total stranger, they trick you into opening the forged email, asking you to make a payment or to reveal personal and confidential information.

At Standard Bank we mitigate this risk by doing a telephonic verification with you or the authorised representatives of your account before we process a payment or act on any other instruction.